Welcome to our Frequently Asked Questions (FAQ) section, designed to address a variety of common queries. Whether you’re curious about our products, services, or policies, you’ll find a wealth of information here. If any questions persist, our dedicated support team is ready to provide personalized assistance. Feel free to explore, and if you need further help, don’t hesitate to reach out—we’re here to ensure you have all the information and support you need.
IPTV (Internet Protocol TV) represents the cutting-edge method of television viewing, supplanting traditional cable TV or satellite dish setups atop roofs, as well as D2H (Direct To Home) services. Utilizing a high-speed fiber internet connection, a LiveTV channel seamlessly downloads streams while providing viewers with a live TV experience. This innovative platform enables users to access a wide range of content, including live TV channels, movies, shows, and sports events, both in real-time and through downloadable VOD series.
Utilizing an IPTV service is lawful when obtained from an authorized dealer or provider. This practice is legal in the USA and various other countries.
We offer several payment options for your convenience, including Cash App, Venmo, Zellepay, Bank Transfer, Apple Pay, and bitcoin/Crypto. Please note that we are not currently accepting Credit Card or debit card payments.
In essence, IPTV is an entertainment option provided to subscribers of Internet Service Providers (ISPs). It’s akin to services like Hulu and Netflix but is offered externally. While some IPTV services are restricted to specific countries, others are available worldwide. Regardless of location, they all operate using the same IPTV system. This system allows users to download media content and enjoy uninterrupted viewing.
Certainly! Our IPTV service is available globally, ensuring you can enjoy your preferred channels and content from any location.
Performing a restart of your Router and Device can resolve 90% of issues! Before troubleshooting further, it’s crucial to restart your equipment. Begin by powering off your router, disconnecting the plug for 1 minute, and then powering it back on. This action clears the cache from your router. Next, turn off your TV box or Smart TV, disconnect the plug for 1 minute, and then turn it back on. This process clears out old cache settings from your router and device, ensuring a fresh connection. It’s often the solution to many problems and is essential before other troubleshooting steps can be taken.
Sure! Please share your order ID or current username along with
Our service operates worldwide without the need for a VPN. However, in the event that the service is blocked by your internet provider, you can utilize any VPN to access it.
Re-streaming or reselling our service is strictly prohibited. Any account found engaging in re-streaming will be banned permanently, and refunds will not be provided.
What is EPG? EPG stands for Electronic Program Guide, which is an on-screen guide displaying scheduled broadcast television programs. Please note that EPG availability may vary by country. We recommend trying our free trial before purchasing a subscription to ensure compatibility with your location.
To resolve the issue, please follow these steps:
Note: Before re-uploading the playlist, ensure to use the “delete playlist” option.
Our services utilize cutting-edge H264 technology, providing superior compression and quality. The IPTV stream sizes typically hover around 8 Mbit. However, during channel changes, the H264 protocol may briefly increase to ensure a smooth picture transition. Hence, a minimum internet connection speed of 16 Mbit is recommended, rising to 30 Mbit for HD channels.
Here’s how to adjust the buffering settings on your MAG Set top box or STB Emu to resolve buffering issues:
The adult content on the MAG box is secured with a 4-digit PIN code or parental control password: 0000. This code grants access to the adult content. If you encounter any issues, please reach out to our support team for assistance. They will provide you with the latest code if necessary.
Our service aims for high reliability, but achieving 100% uptime on all channels is not feasible in our industry. We prioritize providing you with quality service at discounted rates. If a channel experiences downtime, we promptly work to restore it by swapping sources and notifying our provider. However, if your reliance on a single channel being operational at all times is critical, you may want to consider cable or satellite as your primary service, with ours as a secondary option. Before reporting a channel issue, please follow these guidelines:
Having trouble loading the portal? Here’s a quick fix: Press the Menu button (for mini menu), then navigate to Profiles and select your profile. This action will force load your portal, ensuring that your Portal URL is correctly entered in your Portal URL settings.
If you encounter buffering and looping issues while using STB Emulator, adjusting the Media Player settings can often resolve these issues. Here’s how to do it in detail:
It’s worth noting that the effectiveness of different media players may vary depending on your device’s specifications and the nature of the content you are trying to play. Therefore, you may need to experiment with different media player options to find the one that works best for your specific setup.
Buffering issues can occur due to various factors such as slow internet speed or high internet traffic. Here are the common causes and resolutions:
We are compatible with a wide range of devices, including:
For TVs, compatibility varies:
These are the TVs we know for sure work with IPTV. If you have a TV that isn’t listed and is non-Android based, please let us know.
Please provide your contact details, along with a dedicated message, and we’ll insure a swift response to meet your needs